RTD cancels Broncos Ride bus service ahead of season

Denver Broncos fans will need to plan other means of transportation when trying to get to Empower Field this season.

RTD will continue its suspension of the BroncosRide bus service to the stadium.

RTD said its Board of Directors voted to indefinitely suspend BroncosRide services in April 2020, due to staffing challenges and the onset of the pandemic, and that suspension will continue for a third Broncos season.

RTD said the reduction in service, which began in 2020, is due to staffing issues including having enough operators and mechanics to meet new ridership demands.

BroncosRide, which provides bus service directly from Park-N-Ride stations to Empower Field at Mile High for Broncos games, accommodated passengers during the 2019 football season.

RTD CEO Debra Johnson wrote in a May 2021 memo to the RTD Board of Directors: "While RTD's provision of special services for large-scale events enriches the region by allowing greater customer mobility, planning for and operation of special services is resource-intensive and impacts RTD's regularly scheduled services. Further, RTD continues to face challenges regarding operator recruitment and retention, and the provision of special services creates additional burdens on operators, dispatchers, and other agency staff. The provision of BroncosRide special service in particular created adverse operational, logistical, equity, and access impacts for the agency."

"Simply put, it is not in the best interest of the agency and the safety and well-being of the Operator, and the agency's newly evolving and hiring and retention strategies, to reinstate BroncosRide service," continued Johnson in the memo. "Moreover, it is incumbent upon the agency to adhere to Civil Rights laws, including but not limited to ADA, Title VI, as well as FRA and FTA regulations."

"RTD Rail Operations will continue to provide scalable, flexible, and responsive services for special events, including Broncos games, through overtime volunteers may be needed in these instances," said Johnson in the memo. "While Bus Operations can sustain additional capacity during certain special events, there are no plans at this time to create or reinstate any addition Bus Operations special services."


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